From a recent article in ‘Real Simple’ magazine, I found out that our act of apologizing can be much improved with just a little forethought.
Most people talk on for about 10 minutes and give excuses, when they apologize. “I’m sorry I couldn’t go to the party, but I was tied up at work.” This focuses on the person talking, not the person whose feelings were hurt. Instead, the apology could have been, “I’m sorry I didn’t make the party. You must have been wondering where I was. I hope I didn’t worry you.”
So next time you need to apologize to someone, think of their feelings first . This empathy asks for forgiveness , while also helps you relieve some guilt.